We're Proud of Our Customer Reviews in Golden, CO & Surrounding Areas

I’ve used Vectra to install AC in two homes, and both times I’ve been incredibly happy with the knowledge, work, pricing, and financing options. This is the company I will use for any HVAC needs going forward. My rep Dusty has done a great job explaining his thought process on what the home actually needs versus what sales pitches we got from other companies. We have done both central air and mini split installs with him and his team, and he clearly knows his stuff and will work with you on what actually accomplishes the job and what makes sense based on your home’s construction. The install team of Jake and Doc on our most recent project did a great job, even took the time to move a few things around to make the lines fit our trim and siding to preserve the facade of our 100 year old house. Read Less

We hired Vectra this summer after the major rain event in July left our old evap cooler system leaking and the venting was damaged. We called another company initially to do a service call but instantly they just suggested a new system and used scare tactics. We almost went with them but decided to get a second opinion with Vectra. We have not regretted that decision. From the initial email contact, they were very professional and asked detailed questions to understand the scope of the issue before even sending out someone. On the day of the diagnosis appt, we met Elliott and he was amazing. Professional, knowledgeable, polite, and very reassuring in how he approached his assessment. He took the time to look at all parts of the current install, take pictures and even went into the attic(other company did not do that and just suggested cutting new holes in our roof and doing lots of additional work that seemed excessive). He then explained what issues were occurring. And then suggested a level headed approach. One of the best service calls we have had. It was suggested we get a whole new system installed and redo the install as well to properly ensure longevity. We also had to have our electric service redone and a new box installed. Vectra handled getting a subcontractor for the project. Come day of the install, it was a flurry of activity but from the electrician team to the install team of Leo and Jake, It was awesome. We were scheduled for 4days of work. But the electrician re-ran a new service feed and panel plus junction box in less than a day. The install team worked as if they had 50 people and got the new unit, ducting, and mounting of the new evap install before the end of lunch time on the first day. Initially we were worried about an extended time without power because of medical equipment but Elliot provided a generator for this and for our freezer for the short 3 hours we did not have power. By the end of the second day, we had our new evap cooler setup and electricity upgrades all done. Vectra also got a drywall contractor to fix the area around the main drop vent that was originally water damaged. Overall, Vectra is an amazing company...we had constant contact with our PM/Service tech Elliott. He coordinated with all necessary trades and teams from Vectra, including his supervisor to ensure we were happy for the entire project. We have always struggled to find a competent HVAC company but with Vectra, we now know they are the only choice because of how awesome they did. Read Less

Our Heater was not working here at Pine. We called Vectra Mechanical, and they showed up the same day we called them. The technician was really nice and had our office warm very quickly. He also took the time to explain what had happened. We really liked the service . Read Less

I work for an HOA management company. Vectra has become my favorite HVAC/Boiler service provider over the last year. My first interaction with Tom Griffin came along because a boiler room flooded last November. I had just been given Tom's card like 2 days before before. Late afternoon, Tom came to the site while I was still cleaning up to take a look. Everything was sitting on the bare floor in 8 inches of water. The team worked straight through and were able to replace the boiler and 2 holding tanks in less than 8 hours and restored heat and hot water to the building by about midnight. Then a few weeks later, I needed a PM contract quote, Levi came out, same day while I was there doing something else. We happened to run into each other and he says I got bad news. One of the building's boilers had a at some point in the previous week, blown out its exhaust pipe and was dumping Carbon Monoxide into the building. RED TAG! Within the hour, Tom & Levi were able to get a brand new boiler and get it installed, SAME DAY!!!! Repiping a boiler at another property, they came in $10k less than the regular guys we have a contract with. I could continue singing the praises of all of the Vectra Technicians I have had the pleasure of working with, Randy, Tino, Cody and many others!! Sorry if I missed some of them, but I am always so happy to get Matt Crowe's text messages after to let him know how his guys are doing!! THANKS VECTRA for being great at what you do! Always with a smile and GREAT EXPLANATION of whatever stupid question I'm bugging them with!!! David and Marsella in the office are both great as well. I love that if no one answers the phone when I call, one of them always calls me back to make sure I got taken care of!!! Even when I call late at night for after hours service! I get a call by 8am the following morning!! Read Less

We had and issue with our fan vent in the kitchen and used Vectra Mechanical HVAC. I am very satisfied with their service. Patrick and Cory were very punctual and thorough. They arrived on time and took their time to inspect and resolve the problem. I will definitely recommend this company. Read Less